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>>>Official Sprint Rep<<<


 


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 6 years ago '10        #2176
lse4 25 heat pts25
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My brother still has the evo but thinking about owing an insurance claim cause his phone is all messed up but he is wondering what phone will they give him? Anyone know if they will give him a different device or do they still have evos in stock?

 6 years ago '04        #2177
Javon23 311 heat pts311
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 lse4 said
My brother still has the evo but thinking about owing an insurance claim cause his phone is all messed up but he is wondering what phone will they give him? Anyone know if they will give him a different device or do they still have evos in stock?
All messed up in physical damage or all messed in not functioning?
You should only file a claim if the phone is lost or has water damage. If he takes the phone to a sprint repair center they will replace it for free with a new one if the phone is not functioning right and they can't fix it. If the location does not have the phone in stock to replace it then they will give you another phone of equal value.

 6 years ago '07        #2178
laxzation 
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I'm getting ready to upgrade from my EVO to the SIII will I be able to keep my SERO plan?

 6 years ago '05        #2179
PhI|0z0pH3r 72 heat pts72
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Whats the best place to sell my Sprint 4S? Sick of the iPhone sh*t is whack as fu*k. Been playing with my old T-Mobile G2 with ICS and that sh*t is smooth. Looking to get either the S3 or Galaxy Nexus

 6 years ago '07        #2180
bx kid 4 heat pts
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Yo can some1 tell me wat is the ASL plan that sprint has?

 6 years ago '05        #2181
JealousOnesHate 25 heat pts25
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Is there any way to clear a bad ESN?

 6 years ago '06        #2182
philly337 26 heat pts26
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$31,791 | Props total: 16944 16944
How do you get an early upgrade? I'm due next April but want the s3...they did it last year so not sure if its a one time thing or they can keep doing it

 6 years ago '06        #2183
philly337 26 heat pts26
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Went to a sprint store they said they don't do early upgrades anymore


There hes to be a way

Somebody help me out

 6 years ago '04        #2184
NaMeLeSs- 85 heat pts85 OP
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 philly337 said
Went to a sprint store they said they don't do early upgrades anymore


There hes to be a way

Somebody help me out
its definitely harder now, stores arent allowed, only way is to convince the store manager to make an exception.... good luck with that

 6 years ago '11        #2185
dragnspawn 
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 philly337 said
Went to a sprint store they said they don't do early upgrades anymore


There hes to be a way

Somebody help me out

I actually never post here, but am also a Sprint rep, and will say that you can still do an early upgrade in whats called a buy-up. It can no longer be done by preferred or authorized agents and can only be done at corporate stores. You have to have a good reason, so don't go in talking about you just want a new phone. What they will do is charge you a pro-rated amount based on the length of contract left to move your upgrade date up to the date in which you are trying to upgrade. Keep in mind that this charge is not including the price of the phone you want to purchase. They no longer do early upgrades for free, but they can and will in certain cases do a buy-up. Look on their website and find a corporate location before you go. When you do speak with the manager.

Here is the honest truth though..upgrades really don't pay as well as new activations and take just as long sometimes. So it's not really in the best interest of any sales person that wants to make money to spend a whole lot of time trying to get your upgrade to go through when they can focus on selling new lines. So don't waste your time speaking with a rep, they will more than likely not give a damn when it comes to your upgrade. Talk with the manager.

 6 years ago '04        #2186
NaMeLeSs- 85 heat pts85 OP
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 dragnspawn said
I actually never post here, but am also a Sprint rep, and will say that you can still do an early upgrade in whats called a buy-up. It can no longer be done by preferred or authorized agents and can only be done at corporate stores. You have to have a good reason, so don't go in talking about you just want a new phone. What they will do is charge you a pro-rated amount based on the length of contract left to move your upgrade date up to the date in which you are trying to upgrade. Keep in mind that this charge is not including the price of the phone you want to purchase. They no longer do early upgrades for free, but they can and will in certain cases do a buy-up. Look on their website and find a corporate location before you go. When you do speak with the manager.

Here is the honest truth though..upgrades really don't pay as well as new activations and take just as long sometimes. So it's not really in the best interest of any sales person that wants to make money to spend a whole lot of time trying to get your upgrade to go through when they can focus on selling new lines. So don't waste your time speaking with a rep, they will more than likely not give a damn when it comes to your upgrade. Talk with the manager.

Only select accounts have this option of "contract buy up" so its no guarantee that this is even an option, you will need to speak to a rep and find out if its an option for you.

 6 years ago '07        #2187
bx kid 4 heat pts
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What is the asl plan??

 6 years ago '06        #2188
KingK 28 heat pts28
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Whats the best phone to have on sprint right now?

I need a new phone like within the next few weeks. Have th EVO shift and my screen is cracked to hell, phone still works but its on its last leg. I'm trying to find one on craigslist or another site and I'm thinking about buying the Iphone 4s any opinions?

 07-22-2012, 12:25 AM         #2189
billieskeet 
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 WestbankThugBoy said
Is there any way to clear a bad ESN?
depends on why its a bad esn. if somebody just didn't pay their bill, then as soon as it's paid it would get released. If it lost, it'll be there until the person who originally had the phone requests it to be removed. Besides those 2 ways, there's really no other way unless you flash it to a different company who doesn't care like a boost or something.

 6 years ago '04        #2190
deziking 113 heat pts113
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yo i'm trying to get replacement phone for my e4gt but asurion gives me error. what can I do to get another one? this one has chip and dents on the body.

 6 years ago '06        #2191
KingK 28 heat pts28
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$15,250 | Props total: 748 748
Who actually works for sprint here? Is there some type of promotion going on this week?

 6 years ago '07        #2192
bx kid 4 heat pts
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$7,523 | Props total: 1699 1699
and can some1 please tell me is is the ASL plan????

 6 years ago '07        #2193
bx kid 4 heat pts
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 visioninc said
That is account spending limit and it is a cap they put on each line before suspending your account... Do you have this provision in your plan?
I was approved for it... and was thinkn about gettn an iphone is it worth it on this plan?

 6 years ago '06        #2194
KingK 28 heat pts28
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 visioninc said
Any one still under contract can only purchase refurbished phones from Sprint.com directly to replace there current handset and wont require a new 2 year contract but they have selected devices for this!

I called Sprint on Saturday to add on a employee discount and try to get an early phone upgrade since I broke my phone screen (I'm eligible for an upgrade in January) and one of the reps told me to call back Thursday because they had a promotion running this week that would make it cheaper for me to get that early upgrade. Do you know anything about this promotion?

 6 years ago '07        #2195
bx kid 4 heat pts
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wat do they ask now when adding an employee discount? i heard they changed it and its not as easy as it use to be.. cause i plan on adding mine when i get my phone

 6 years ago '07        #2196
bx kid 4 heat pts
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 visioninc said
Pay stub, email, badge, etc... Depends what it is and what your trying to do... Did you already get your phone? PM me for my number I do 22% but in 20 months when they verify again you gotta keep up with it! Plus I'll take off $50 from what ever type of phone your trying to get!
i ordered my phone online lastnite, and got an email this morn sayn my order was on hold.. i call them and they said i was denied for service... but i dnt understand how cause when i went into the store they said i would get a letter in the mail which i did and it said i was eligable for the asl thingy... so idk im done wit sprint

 6 years ago '06        #2197
KingK 28 heat pts28
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 visioninc said
It may be that your month cycle ends on that day and would be $10 maybe $15 cheaper or maybe your at the 6 mths bracket where it drops like $30 or $40 im not sure... I would need to look at your account to determine that. Any buy-up can be placed on your account to be paid when your bill comes in so its nothing up front and it would give you more time to get your money together before paying that bill with that buy-up fee included... If there is a buy-up for you and you are going to upgrade let me know... I'm giving away $50 on all phones right now even the newer ones... for those that want older models like the SGII or EVO 4G and things like that there is an additional $50 they mail out in 8 weeks. Get with me if your really gonna do a buy-up so i can get you that phone for $50 less than what your looking at for a 2 year contract.
I called back again twice today and was told both times that sprint no longer does early upgrades told them I wanted to cancel my account if that was the case and they got me some type of upgrade for $100 that goes into effect in the next 24-48 hours. I wanna get the 4S

 6 years ago '05        #2198
SupremeG56 
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Any idea when the LTE network will be up and running in Miami can't wait to see those speeds on my galaxy S3

 6 years ago '07        #2199
bx kid 4 heat pts
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 visioninc said
PM me I gotchu... Ill get you approved... email me:
I sent u an email.. and a pm just incase


Last edited by bx kid; 08-03-2012 at 05:16 PM..

 6 years ago '05        #2200
SupremeG56 
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 visioninc said
There official statement of the 4G LTE coverage is that in January most of the US will be active and throughout the year of 2013 just before summer they will be doing the much smaller areas but all metropolitan areas will be up by Jan!!!
Dude is working hard shedding info and helping people out much respect ......can't wait for January sprint will be the most affordable company with the best plans when those LTE towers are up and running

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