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HOUSTON, Texas (WOAI) — A Texas family has filed a lawsuit against Arby's and the store's franchise owner following the recent death of a woman who was locked inside a freezer in a Louisiana Arby's. The woman's four children are seeking at least $1 million in damages, claiming Arby's and the Turbo Restaurants are guilty of negligence and gross negligence in not fixing the freezer door for over nine months. The woman, identified as Nguyet Le, 63, was found dead by her son inside the freezer around 10 a.m. on May 11 at the Arby's in New Iberia, La. According to the lawsuit, which was filed by Le's four children in a Harris County District Court, alleges that a latch on the freezer door had been broken since August 2022 and the store franchise owner and regional manager knew about it and didn't fix it. Employees say they had to use a screwdriver to open and close the freezer door and often used an oil box to prop the door open. A former employee says he personally showed the broken door to the regional manager after August 2022. Le worked as a general manager of an Arby's in Houston, but in February 2023, she was given a temporary assignment as the general manager of the New Iberia Arby's. The assignment was to last four weeks, but was extended another two weeks. According to the lawsuit, Le was dropped off at the Arby's on May 11 to work on some opening duties before the rest of the employees arrived at 10 a.m. to finish opening the restaurant. At some point, Le became trapped inside the walk-in freezer, which a former employee says was kept at -10 degrees or lower, per company policy. Investigators reported that he inside of the freezer door "had been bloodied, leading him to conclude Ms. Le panicked once locked inside and beat her hands bloody trying to escape or get someone's attention," according to the lawsuit. Eventually, Le collapsed into a fetal position face down on the frozen floor. Tragically, it was Le's son Nguyen who found his mother's body when he arrived around 10 a.m. A preliminary autopsy says she died from hypothermia. According to court documents, Le worked for Turbo Restaurants, a subsidiary of Sun Holdings, which operates hundreds of franchise locations of chains around the country including Arby's, Burger King, and Applebee's, among others. They claim to be the second largest franchisee organization in the United States.

This family deserves every penny they are asking for.

Never ate Arby's or Applebee's in my life


Are they popular with right people or some?

They only seeking one million? They need better representation imo

That's messed up. What is up with the thumbnail pic of this post though?

That sh1t foul son. Sue for 30 million. TF you gon do 1 million

Yeah, they on the hook for that.

man if I’m Arby’s I’m writing up that million dollar check with the quickness before somebody lets the family know they lowballed themselves




RIP tho. Sounds like a fu#ked up way to die. Can’t believe restaurants in 2023 don’t have protocol to prevent sh1t like this

Jeezus! Imagine the terror being trapped in there knowing you might die. Family should get paid out and that manager should be locked up smh

I bet Arby's made a sh1t ton of money in 2022 as well.

But couldn't spare some change to fix the door.

Capitalism<<<<<<

Broseph Stalin said 🔗 man if I’m Arby’s I’m writing up that million dollar check with the quickness before somebody lets the family know they lowballed themselves RIP tho. Sounds like a fu#ked up way to die. Can’t believe restaurants in 2023 don’t have protocol to prevent sh1t like this

This.

Kenneka Jenkins 2.0





RIP. Horrible way to go

Broseph Stalin said 🔗 man if I’m Arby’s I’m writing up that million dollar check with the quickness before somebody lets the family know they lowballed themselves RIP tho. Sounds like a fu#ked up way to die. Can’t believe restaurants in 2023 don’t have protocol to prevent sh1t like this

What do you expect from a sh1tty restaurant?

Isn’t Arbys a Billion $ Company??

Why They only askin for $1 Million??

That's crazy. How does that even happen? I've been in a few fast food freezers and they had a thing you could turn that basically unscrews the lock and makes it fall off if you get stuck.

Don’t wanna end up inside my refrigerator freezer/
Be used as extra toppings the next time I make a pizza


But damn that’s crazy smh reminds me of how they could see the nails and scratch marks in the roof of caskets from folks who were accidentally buried alive

flav said 🔗 Kenneka Jenkins 2.0 RIP. Horrible way to go

Meant to prop

BreakkerSzn said 🔗 Isn’t Arbys a Billion $ Company?? Why They only askin for $1 Million??

Cuz it ain’t ALL about the money

Asking for more and more means that your loved one can be bought

“U worth a billion?? Hmmmm give me 30 million and we can call it even, I’d be satisfied with the death”

Wonder if the hand looked anything like

flav said 🔗 Kenneka Jenkins 2.0 RIP. Horrible way to go

Didn't know about this story. I Googled sister girl name and they have crazy some photos surrounding in the regular main page search results.

Most freezer doors can be opened from the inside (I understand the claims that this one was broken), but when I first started working in kitchens I worked for some restaurants that had them old school walk-ins that could not be opened from the inside...got locked inside one for like 3 minutes, felt like hours, and was terrifying.

They're winning thew lawsuit and will get more than 1 million because so many people are coming out talking about the condition of the freezer.

The family needs to get paid and someone in leadership needs to go to jail for negligence. You make it 63 years in life and then go out like that

Sad to Hear that about the lady, Arby's better cut the check ASAP

PackerTrelli3 said 🔗 Cuz it ain’t ALL about the money Asking for more and more means that your loved one can be bought “U worth a billion?? Hmmmm give me 30 million and we can call it even, I’d be satisfied with the death”

there’s no amount of money that’s going to cover the lifelong trauma of losing a loved one in such a fu#ked up way……..

dealing with a death in the family is bad enough but having to deal with a preventable, torturous death is on some other, other sh1t………