T-Mobile announces new moves to simplify plans, bills

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 4 months ago '13        #1
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misterethoughts 122 heat pts122
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T-Mobile announces new moves to simplify plans, bills
 

 
T-Mobile is trying to shake up the wireless industry again.

At a press event here Thursday during the CES electronics show, John Legere, CEO of the self-proclaimed “Uncarrier,” announced the company will simplify its rate plans and the bills it sends out to customers. It also plans to reward customers who are frugal in their data usage by reducing their next month’s bills.

T-Mobile’s mission is to “drag the industry kicking and screaming into the future and force them to change,” Legere said.

As part of the company’s latest moves, it plans to discontinue offering any service agreements to most customers other than its One plan starting on Jan. 22. That plan, which runs between $40 and $70 a month, includes unlimited voice calls, texts and data usage.

Current customers subscribed to other T-Mobile plans will be able to keep them or switch over to the One plan.

In addition to streamlining its rate plans, T-Mobile is also promising to make its customers’ bills clearer. The company said that customers will pay the rate it advertises — no more, no less. All fees, taxes and other charges will be included. So, when it says customers will pay $40 a line for a family of four for wireless service, those customers would pay $160 total, Legere said.

Surcharges and fees can add up to dozens or hundreds of dollars per month per customer, he noted.

“We’re bringing radical simplicity to this industry,” Mike Sievert, T-Mobile’s chief operating officer, said.

But things could be a little more complex for some customers, for better and for worse.

As part of the announcements, T-Mobile also said it will reward subscribers who use less than 2 gigabytes of data per month by discounting their bills by up to $10 per line monthly. The company didn’t immediately disclose how it would calculate the monthly discount.

On the flip side, some customers will pay more than the simple One prices. The One prices T-Mobile advertises a.ssume that customers sign up for automatic payments. The company charges $5 a month extra to customers who choose to pay manually.

Meanwhile, T-Mobile limits data speeds for customers who use the most data and for subscribers who use their mobile device as a WiFi hot spot for their computers. It also downgrades streaming video from high definition to standard definition, which is far below the resolution of many phones these days. The company offers a $15 Plus option for consumers who want fewer such restrictions.

Under Legere, T-Mobile has earned a reputation for spurning common industry practices. It was the first major carrier to do away with two-year contracts and among the first to end the practice of charging when consumers exceeded their data quotas.

The company has also invested heavily in building out its network.

The moves have paid off. Even after taking into account customers who left the network, T-Mobile gained 8.2 million subscribers last year, marking the third year in a row that it had topped 8 million net customer gains, Legere said.

Legere tries to portray many of his moves as firsts for the industry, but often they really aren’t, said Jeff Kagan, an independent wireless industry analyst. The rates advertised by Cricket, a wireless carrier owned by AT&T, have included fees and taxes for a while now, he noted.

That said, the moves Legere and T-Mobile have made are both good for consumers and have been beneficial to the company.

Legere “did a great job of reinvigorating the company and putting T-Mobile back on the growth path,” Kagan said.

visit this link http://www.mercurynews.co .. y-plans-bills/
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45 comments for "T-Mobile announces new moves to simplify plans, bills"

 4 months ago '04        #2
bluedawgalex 3 heat pts
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I pay 158 for 3 lines with taxes

Hopped on the 2 for $100 unlimited and added my sis for $40

Finna add the 4th line for $2

SFamilyRep and 6 others gave props
 
 4 months ago '04        #3
Aesop730 14 heat pts14
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It's only 3 gigs unlimited and you have to pay an extra $40 for the true unlimited.
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 4 months ago '05        #4
MyZ28 9 heat pts
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 bluedawgalex said:
I pay 158 for 3 lines with taxes

Hopped on the 2 for $100 unlimited and added my sis for $40

Finna add the 4th line for $2

I pay $110 for 4 lines with T-Mo. I am not changing at all.....
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 4 months ago '04        #5
KREW 24 heat pts24
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I pay $70 unlimited everything

T-Mob
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 4 months ago '06        #6
ChrisStokes 99 heat pts99
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 KREW said:
I pay $70 unlimited everything

T-Mob
that's the final price with taxes and fees included?
 4 months ago '15        #7
The Real Cease 5 heat pts
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I got ATT paying $145 for unlimited talk/text and 20gb data. I need to switch.
 4 months ago '13        #8
misterethoughts 122 heat pts122 OP
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I'm paying $168 for two lines unlimited everything and that includes me paying off my iPhone 7 and the accessories. T-Mobile visionaries unite!
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 4 months ago '14        #9
504 514 heat pts514
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 ChrisStokes said:
that's the final price with taxes and fees included?
Hell no lol

I was paying 175 unlimited AT&T switched to Sprint for 90
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 4 months ago '12        #10
djgist 1 heat pts
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But that cell service is still questionable I have att and in my office only Verizon and Att work. I've been on road trips with friends who lose 4g service the moment we leave a major metro area. I always have 4g LTE service


You pay for what you get
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 4 months ago '04        #11
Aesop730 14 heat pts14
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 djgist said:
But that cell service is still questionable I have att and in my office only Verizon and Att work. I've been on road trips with friends who lose 4g service the moment we leave a major metro area. I always have 4g LTE service


You pay for what you get
My lte is always on. Never lagging and I've been in some country shyt.
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 4 months ago '16        #12
BlueGold 4 heat pts
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I'm with Sprint and I pay $35 unlimited everything
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 4 months ago '15        #13
Truthseeker007 
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Grandfathered in this bytch with my simple choice unlimted plan.....





























Need to find peeps I can trust to lower my bill
SubConscious gave props
 
 4 months ago '04        #14
bluedawgalex 3 heat pts
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 Aesop730 said:
It's only 3 gigs unlimited and you have to pay an extra $40 for the true unlimited.
I think you're mistaken

There's a 4 line plan thats $100 +taxes & fees that includes 2gb of data

This new plan is $160 4 lines unlimited
 4 months ago '04        #15
bluedawgalex 3 heat pts
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 MyZ28 said:
I pay $110 for 4 lines with T-Mo. I am not changing at all.....
You got that 4 lines for $100 deal?

If you cool with that and dont use a lot of data
You straight

Mine are all unlimited tho so im just gonna cop that 4th line for $2
SFamilyRep slapped this ish
 
 4 months ago '05        #16
MyZ28 9 heat pts
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 bluedawgalex said:
You got that 4 lines for $100 deal?

If you cool with that and dont use a lot of data
You straight

Mine are all unlimited tho so im just gonna cop that 4th line for $2
Mine is all unlimited too.

Simple Choice Promo $100.00

Unlimited 4G LTE per line
Unlimited Talk & Text
bluedawgalex gave props
 
 4 months ago '04        #17
Aesop730 14 heat pts14
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 bluedawgalex said:
I think you're mistaken

There's a 4 line plan thats $100 +taxes & fees that includes 2gb of data

This new plan is $160 4 lines unlimited
Nah i'm not. I'm 100% sure. If you want truly unlimited you have to pay. It used to be $15 then they raised it to $40.
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 4 months ago '04        #18
bluedawgalex 3 heat pts
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 MyZ28 said:
Mine is all unlimited too.

Simple Choice Promo $100.00

Unlimited 4G LTE per line
Unlimited Talk & Text
Oh aight then you straight my dude
 4 months ago '04        #19
bluedawgalex 3 heat pts
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 Aesop730 said:
Nah i'm not. I'm 100% sure. If you want truly unlimited you have to pay. It used to be $15 then they raised it to $40.
Oh i see what u saying.

All these "unlimited" plans start throttling after 22gb i think tmo throttles until 28gb

But with unlimited video and music streaming, at most i use 10-15 so im straight.

I dont see the point in paying the extra diugh unless u really need it

Last month my spotify and apple music used like 11gb but on my bill my other usage was only like 6 so its all good.
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 4 months ago '07        #20
TH35 93 heat pts93
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 KREW said:
I pay $70 unlimited everything

T-Mob
That's me with sprint... I don't know where you stay T-Mobile service where I am is horrible
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