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Straight from a Car Salesman (tips on buying, etc.) (Q/A)


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 02-18-2012, 04:51 AM         #1
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KrayzieCMB 
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Straight from a Car Salesman (tips on buying, etc.) (Q/A)
 

 
Anyone else here sell at a dealer? Would love to compile with other salesmen on here to help each other out and also let the bx know our markups, best deals etc..
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 8 years ago '06        #2
Bman409 
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I'm not a car salesman but I do dislike them due to the fact that most of them that I've encountered, at a dealership, don't know what they're talking about and just try to make me purchase an expensive vehicle that I'm not interested in. I love to play the "I don't know sh*t about cars" just to see how well the salesman knows.

So my question is, why do they put on a front? I'm not saying that you're doing so but in general and to the ones that do.

 8 years ago '06        #3
Supreme7 
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give us some tips on getting the best deal

 8 years ago '11        #4
daviw1024 
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 Supreme7 said
give us some tips on getting the best deal
I used to work at a big chevy dealership here in Daygo.....best advice I can give is once you deal and haggle for a minute actually get up and leave the showroom acting like you are over it and about to leave......easy 1-2k off base price
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 02-20-2012, 11:39 PM         #5
KrayzieCMB  OP
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 Bman409 said
I'm not a car salesman but I do dislike them due to the fact that most of them that I've encountered, at a dealership, don't know what they're talking about and just try to make me purchase an expensive vehicle that I'm not interested in. I love to play the "I don't know sh*t about cars" just to see how well the salesman knows.

So my question is, why do they put on a front? I'm not saying that you're doing so but in general and to the ones that do.
They put on a front cause they don't know their product and are just trying to make a buck. I am part of a family tradition and am passionate about it. I am in Canada though so prices will vary.

I am sorry for taking too long to respond to sh*t but I have been really busy at work recently. My main point of this thread is checking on markups and trade-ins for fellas. I'll be as honest as possible cause none of you will ever be at my dealerships (as I see a lot of Americans and Europeans on here)

 02-20-2012, 11:41 PM         #6
KrayzieCMB  OP
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Big city dealers do bait-and-switch very often. Don't be suckered in by the price u see in the paper. There is always 2 blocks of fine print that u can barely see.

 02-20-2012, 11:43 PM         #7
KrayzieCMB  OP
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I did 150 hours of training last year on my own time to learn this business.. let alone the 40-70 hours a week a worked. All we are looking to make is $1000-$1400 off of our wholesale price on new vehicles.

Used vehicles is a completely different beast. They are priced according to km/year only.

Edit: When I give that price it is on a new Dodge Ram 1500 4x4 with a Hemi. The base model Journeys, Vans, 200s etc we literally have a $600 markup from factory on. Which means we can't sell it for more than that.

What is helping my brand at the moment is the rebates they are offering on vans and trucks.


Last edited by KrayzieCMB; 02-21-2012 at 12:05 AM..

 02-20-2012, 11:47 PM         #8
KrayzieCMB  OP
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Where I make my most money on a sale is #1 Insurance on the loan. #2 Actual profit on the sale (I get 20%). #3 Extended warranty (Buy it cause it saves u in the long run with computers in the newer vehicles). #4 Undercoating package (Only applicable to people who live close to the ocean or people who have heavy winters) Salt k*lls a vehicle if you don't keep your undercoating/rust protection.

 8 years ago '04        #9
EscoNore 
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I used to do sales, now I'm Internet Manager at a Hyundai/Kia dealership.
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 02-21-2012, 01:11 PM         #10
KrayzieCMB  OP
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 EscoNore said
I used to do sales, now I'm Internet Manager at a Hyundai/Kia dealership.
Feel free to add any info you deem relevant. I want people from bx to go into dealerships knowing exaclty what to expect. We aren't as slimey as people think.

 8 years ago '04        #11
EscoNore 
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 Krayziecmb said
Feel free to add any info you deem relevant. I want people from bx to go into dealerships knowing exaclty what to expect. We aren't as slimey as people think.
So true....but I aint gonna front, there's a lot of slimey NY/NJ dealers from what I know.

But yeah, a lot of people don't realize the very little markup in base units. The markup in new cars is all the added packages (navi, ent system, etc.)

Also, used cars and new cars get an adjustment or "pack" before salespeople get their recaps...so that pack, which is pretty much ad costs, shop costs, etc. is taken away from the gross, which brings down our commission. But idk might be different at other dealers.

 8 years ago '06        #12
trey2cool 
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i sold for 3 and a half weeks, had 6 deals, and like 5 potential customers coming back towards the end of the year. then i quit cuz i found a gig thats related to my degree.

worked at a nice automall. the training was great. depending on the type of place u go to, most salesmen arent really grimey. we are taught to land you on the car that works for you.

i really hated the hours, working 9am-9pm (if im lucky) just to sell cars is bogus. its hard for the new guys cuz u dont have that customer base that you can call, so most of your time is spent waiting on fresh ups.

i hated spending time with customers, going thru the write up on a car they really want, only to find that their credit score is a 499, or they decided not to deal with having a car payment.

managers using the 'carrot on a stick' method to keep morale up.

for buyers, PLEASE make sure that your credit is in good standing. saves time for you and the salesman.

i dont know if its the same in every state but my state has a "doc fee" which is about $500. buyers, state that you will NOT buy a car unless that is charge is removed. they will tell you that they have to list it anyway, which is fine.....but they should move $500 of the sticker price then to make up for it.

the dealership i worked at had accessories already installed on the car, which made the price go up (nitrogen in tires, roof racks, window tint, chrome door handles)....you can ask them to remove it, but that would be a pain, so try to avoid dealers that do this to their cars.

 02-21-2012, 04:18 PM         #13
KrayzieCMB  OP
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I deal with a lot of shady credit in my area and get my time wasted a lot. I also don't have much of a customer base yet. So I am stuck waiting at my desk staring into the lot waiting for ups and there are days where we get literally 0.

We charge a $399 admin fee at our place which is fairly reasonable. My father checked out a dealer when he was in Florida and they charge $999 admin fee.

Also, to all the people that don't want to buy from a dealer because you think it is more expensive. Just remember, we will always give you some sort of warranty with your purchase. If you buy private the buyer won't guarantee anything.

 02-21-2012, 04:20 PM         #14
KrayzieCMB  OP
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I also feel envious of any salesman that has a business manager. All they really have to do is sell the car to the customer and transfer them to F&I. At my business we do everything ourselves which makes doing a deal take an extensive amount of time.

 8 years ago '08        #15
Calamari Pasta 
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Damn I'm glad I came to this forum. A Hyundai internet manager and a Dodge salesman if im not mistaken? sh*t I'm lookin between a new Elantra and new SXT challenger (yeah very similar). My credit score is 750 and obviously one car is a lot more "sensible" esp with this summer's gas prices goin up.

I'm in the Columbus/ATL ga area and have test driven both but really couldnt get a feel naturally bc I drove them for 5 mins with the awkward a*s salesman right there. I'm trying to resist leasing the chally bc I'm not gonna be one of those dudes that just copped a hot car off impulse but can't afford to do anything else but I have been eyefu*king that thang for years. I'm really just trying to find the monthly difference between buying (not leasing) the elantra limited and a challenger with the super sport package. any tips?

 02-26-2012, 01:34 PM         #16
KrayzieCMB  OP
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I am selling in Canada so prices may vary a bit. Let me do up some numbers Monday morning for you just so you can see where you are at. Our interest rates will probably be a bit different but you should atleast be able to get a feeling for it.

Incase I get busy tomorrow and forget, don't hesitate to send me a pm and remind me.

 02-26-2012, 01:37 PM         #17
KrayzieCMB  OP
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Also, please list any extra options you want with the challenger. I am a*suming your awkward salesman gave you a brochure on the vehicle.

On a side note, I don't go with customers on a lot of test drives just because of the fact that I don't want to make them feel uncomfortable. I get better response from letting them take a vehicle on their own and judging their reaction when they get back.

 8 years ago '06        #18
Bman409 
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 Krayziecmb said
They put on a front cause they don't know their product and are just trying to make a buck. I am part of a family tradition and am passionate about it. I am in Canada though so prices will vary.

I am sorry for taking too long to respond to sh*t but I have been really busy at work recently. My main point of this thread is checking on markups and trade-ins for fellas. I'll be as honest as possible cause none of you will ever be at my dealerships (as I see a lot of Americans and Europeans on here)
Yeah I kinda of figured that much cause it's the same thing with the folks at Best Buy, CompUSA, etc. I always do my homework when buying new products and getting other folks opinions, etc. Doesn't matter what it is from small to big, I gotta research.

The thing that k*lls me though is that the salesman put on a act.

I ain't gonna lie though I'm not all too good with the whole insurance stuff, interest rates, credit scores, etc since I'm use to just buying stuff outright. But this is a good thread for folks that don't know.
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 02-29-2012, 10:55 PM         #19
KrayzieCMB  OP
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People with shady credit:

Wow, just wanted to let you guys know something. Don't come into a dealer when you have had a recent bankruptcy/repo/divorce unless you are completely upfront about it first.

We have lenders that specialize in people with bad credit. As a salesman I work with these lenders to get a vehicle for you that meets their requirements. Normally the newer the vehicle, the better.

So for people with shady credit. Don't go kicking tires at a dealer. Call them first and get them to run a rough credit app for the vehicle you are looking for. Be prepared to have to hand over bank statements and tax forms to verify things.

 8 years ago '07        #20
stargod 
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 Krayziecmb said
Also, please list any extra options you want with the challenger. I am a*suming your awkward salesman gave you a brochure on the vehicle.

On a side note, I don't go with customers on a lot of test drives just because of the fact that I don't want to make them feel uncomfortable. I get better response from letting them take a vehicle on their own and judging their reaction when they get back.


Couple of years ago I test drove and the salesman just handed me the keys.I was like wtf You guys do that?


That made me real comfortable dealing with him
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 8 years ago '07        #21
Optimus Crime 
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 Bman409 said
Yeah I kinda of figured that much cause it's the same thing with the folks at Best Buy, CompUSA, etc. I always do my homework when buying new products and getting other folks opinions, etc. Doesn't matter what it is from small to big, I gotta research.

The thing that k*lls me though is that the salesman put on a act.

I ain't gonna lie though I'm not all too good with the whole insurance stuff, interest rates, credit scores, etc since I'm use to just buying stuff outright. But this is a good thread for folks that don't know.
A lot of people aren't... And this is where car dealerships make a k*llING. When I was selling cars.... I would make around $3000-$5000 a month. In the October, November and December I worked there one of our finance guys make $12k, 11k, and 15k and October and November were slow months for us. People hit the salesmen hard, and get the good deal... Then get r*peD on the backend. Salesman makes a little bit of pocket change... Finance guy makes a k*llING. In fact I had deals where I was making a good deal of money and the finance guy cut into the money I was making on the deal (I went from making $650 on the deal to $225) so he could reach the number to get financed and make his money. I was HOT...

And to answer your question about salesmen frontin... Car salesmen (Generally) see themselves like the DJs used to. They feel like sales is the game.. and the product doesn't matter because they can sell anything. In my area the salesmen when from dealership to dealership. Selling Fords, then switching to Nissan, Honda, then end up at a Chevy dealership. They honestly have no time to actually learn the product... and they see taking the time to learn it as cutting into their pockets because that's time they could be spending making money. I took it upon myself to learn as much as I can about everything i had on the lot, but honestly a majority of customers prefer the show.

And honestly.. You can do all of the research about cars you want... But in the end it doesn't matter... Fact of the matter is... No matter how much you know.. How tough you are to deal with etc. A car dealership is not going to make a deal with you.. unless they receive a benefit from it. They'll cut the salesman's money with the quickness (So when a salesman tells you "Man I'm not making ANY money on this" They could be telling you the truth) and hide the money in ultra creative ways so it seems like the deal is nice (and it may be overall) but they're still making SOME money on you. Fact of the matter is... Making big money off of single car deals these days is a rarity up front... But the car business finds ways to survive and make money regardless...

Sorry for being long winded as I realize that's a lot to read... But hopefully it helps someone out
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 03-01-2012, 07:41 PM         #22
KrayzieCMB  OP
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 Optimus Crime said
A lot of people aren't... And this is where car dealerships make a k*llING. When I was selling cars.... I would make around $3000-$5000 a month. In the October, November and December I worked there one of our finance guys make $12k, 11k, and 15k and October and November were slow months for us. People hit the salesmen hard, and get the good deal... Then get r*peD on the backend. Salesman makes a little bit of pocket change... Finance guy makes a k*llING. In fact I had deals where I was making a good deal of money and the finance guy cut into the money I was making on the deal (I went from making $650 on the deal to $225) so he could reach the number to get financed and make his money. I was HOT...

And to answer your question about salesmen frontin... Car salesmen (Generally) see themselves like the DJs used to. They feel like sales is the game.. and the product doesn't matter because they can sell anything. In my area the salesmen when from dealership to dealership. Selling Fords, then switching to Nissan, Honda, then end up at a Chevy dealership. They honestly have no time to actually learn the product... and they see taking the time to learn it as cutting into their pockets because that's time they could be spending making money. I took it upon myself to learn as much as I can about everything i had on the lot, but honestly a majority of customers prefer the show.

And honestly.. You can do all of the research about cars you want... But in the end it doesn't matter... Fact of the matter is... No matter how much you know.. How tough you are to deal with etc. A car dealership is not going to make a deal with you.. unless they receive a benefit from it. They'll cut the salesman's money with the quickness (So when a salesman tells you "Man I'm not making ANY money on this" They could be telling you the truth) and hide the money in ultra creative ways so it seems like the deal is nice (and it may be overall) but they're still making SOME money on you. Fact of the matter is... Making big money off of single car deals these days is a rarity up front... But the car business finds ways to survive and make money regardless...

Sorry for being long winded as I realize that's a lot to read... But hopefully it helps someone out
Nice post man. I love hearing real responses on the matter. As a salesman with no finance department I get the benefits of selling backend as well. As in my previous posts, I won't lie, it makes me the most money. My dealership is a lot different than the other guys though. We have been a straight family business for 4 generations. 90% of the time all of the sales staff are immediate family members. We give a damn about the product we sell and actually take the time to learn them inside and out.

We all have an investment in the business and we want to make sure we stay open for another 4 generations. The average buyer knows a lot more than 10-20 years ago. You can't bullsh*t people and try to oversell them. Okay, sometimes you do get that laydown which you take advantage of ... but most customers know exactly what they want.

 8 years ago '06        #23
Bman409 
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 Optimus Crime said
A lot of people aren't... And this is where car dealerships make a k*llING. When I was selling cars.... I would make around $3000-$5000 a month. In the October, November and December I worked there one of our finance guys make $12k, 11k, and 15k and October and November were slow months for us. People hit the salesmen hard, and get the good deal... Then get r*peD on the backend. Salesman makes a little bit of pocket change... Finance guy makes a k*llING. In fact I had deals where I was making a good deal of money and the finance guy cut into the money I was making on the deal (I went from making $650 on the deal to $225) so he could reach the number to get financed and make his money. I was HOT...

And to answer your question about salesmen frontin... Car salesmen (Generally) see themselves like the DJs used to. They feel like sales is the game.. and the product doesn't matter because they can sell anything. In my area the salesmen when from dealership to dealership. Selling Fords, then switching to Nissan, Honda, then end up at a Chevy dealership. They honestly have no time to actually learn the product... and they see taking the time to learn it as cutting into their pockets because that's time they could be spending making money. I took it upon myself to learn as much as I can about everything i had on the lot, but honestly a majority of customers prefer the show.

And honestly.. You can do all of the research about cars you want... But in the end it doesn't matter... Fact of the matter is... No matter how much you know.. How tough you are to deal with etc. A car dealership is not going to make a deal with you.. unless they receive a benefit from it. They'll cut the salesman's money with the quickness (So when a salesman tells you "Man I'm not making ANY money on this" They could be telling you the truth) and hide the money in ultra creative ways so it seems like the deal is nice (and it may be overall) but they're still making SOME money on you. Fact of the matter is... Making big money off of single car deals these days is a rarity up front... But the car business finds ways to survive and make money regardless...

Sorry for being long winded as I realize that's a lot to read... But hopefully it helps someone out
@ the finance guy making more money than the salesman, why is that though? I mean as far as I know all the finance guy is doing is making the customer sign a little piece of paper and just explaining about payment, insurance, warranty information, etc pretty much going sitting in the A/C and banking money.

Yeah I agree with you about salesman thinking it's a game but I think it's harder when they can't play their game when the customer is on point on what they want. But what I'm saying is that the salesman could at least learn about the product before trying to spit game. There's time where I go to the lot and just act like I don't know sh*t about cars and just want to see if the salesman knows about it, that at least makes me feel comfortable with the product and salesman if they know something about it. I know salesman be having a field day with folks that are gullible.

I know the dealer won't make a deal with the customer, there's no debate on that, but I'm just saying for the salesman to at least do some sort of homework on cars he's trying to sell. Knowing about the product you're trying to sell boost up some kind of confidence in themselves and the buyer, would it not? Like build some sort of trust, even if it's a game or not. I hate talking to folks that think they know everything about nothing and swear up and down they're right, irritates the fu*k outta me. How you gonna sell me something that you know nothing about?

I've found out that a lot of people don't realize that once you sign your name on the title and drive it off the lot the value of the vehicle decreases instantly.

 8 years ago '04        #24
EscoNore 
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 Bman409 said
@ the finance guy making more money than the salesman, why is that though? I mean as far as I know all the finance guy is doing is making the customer sign a little piece of paper and just explaining about payment, insurance, warranty information, etc pretty much going sitting in the A/C and banking money.
The finance guy has to deal with the banks, get approvals, buy down rates, sell warranties, etc.

It may not sound like much, but it is.

 8 years ago '06        #25
trey2cool 
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 EscoNore said
The finance guy has to deal with the banks, get approvals, buy down rates, sell warranties, etc.

It may not sound like much, but it is.
yeah they have alot of state/federal guidelines to follow to make sure paperwork is done correctly, i seen a book someone had to study to move from sales to F&I, thicker than the bible



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