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:mjcry: my internet dont work.....help



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 1 month ago '09        #1
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messy marv stan  topics gone triple plat - Number 1 spot x85
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:mjcry: my internet dont work.....help
 

 
image only way i can access the iternet is through cox wifi hotspots which are not secure


the tplink router says "no internet secured" even after rebooting 10 times


cox app says modem disconnected even though the power is on


i dont want to get slapped with a $100 tech visit by the cox mafia


is there a way to fix this....sh*t started wednesday afternoon
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 1 month ago '04        #2
Fresh Beats 
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Modem probably went bad. How old is it? I would go buy a new one if you own it and see if that fixes the problem. If you don’t own it, you’ll need to call your ISP or take the modem in for diagnostics.
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 1 month ago '09        #3
messy marv stan  topics gone triple plat - Number 1 spot x85 OP
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 Fresh Beats said
Modem probably went bad. How old is it? I would go buy a new one if you own it and see if that fixes the problem. If you don’t own it, you’ll need to call your ISP or take the modem in for diagnostics.

the modem is a cisco dpq3212 from cox self install. they want to slap me with a potential $100 fee for a self install tech visit smh

 1 month ago '17        #4
justin747  topics gone triple plat - Number 1 spot x5
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 messy marv stan said
only way i can access the iternet is through cox wifi hotspots which are not secure


the tplink router says "no internet secured" even after rebooting 10 times


cox app says modem disconnected even though the power is on


i dont want to get slapped with a $100 tech visit by the cox mafia


is there a way to fix this....sh*t started wednesday afternoon
Check the Router/Modem MAC ID that's shown on your personal account on the website

Cox might not have this issue but Spectrum regularly "misplaces" my Router MAC ID and I have to call them to get it re-added
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 1 month ago '04        #5
Fresh Beats 
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 messy marv stan said
the modem is a cisco dpq3212 from cox self install. they want to slap me with a potential $100 fee for a self install tech visit smh
Have you been using for over a month and it stopped working? You can try to get them to waive the fee. Especially if you are installing it yourself.

Also check to make sure no wires came loose anywhere else.

 1 month ago '09        #6
messy marv stan  topics gone triple plat - Number 1 spot x85 OP
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 Fresh Beats said
Have you been using for over a month and it stopped working? You can try to get them to waive the fee. Especially if you are installing it yourself.

Also check to make sure no wires came loose anywhere else.

ill return the old modem and get a panoramic gateway sometime tomorrow

tested with a verizon gateway and theres no issues

 1 month ago '11        #7
Slingy 
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they cant try rebooting it on their end to see if it comes up? What happens when they ping the gateway on their end?
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 1 month ago '10        #8
Blue  topics gone triple plat - Number 1 spot x2
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 CRL said
Cox?

brooo in some places it's the only option!!!!!
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 1 month ago '09        #9
messy marv stan  topics gone triple plat - Number 1 spot x85 OP
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 CRL said
Cox?


 Kid Buu said
brooo in some places it's the only option!!!!!

cox "random outages" happened more and more

i never got a legit explanation for:

the outages

the phony 1.25 tb data cap

or the never ending price hikes






the 4g lte home internet gateway was easy to set up and configure


 Slingy said
they cant try rebooting it on their end to see if it comes up? What happens when they ping the gateway on their end?

i forgot to get a cox paranomic wifi modem gateway
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 1 month ago '10        #10
Blue  topics gone triple plat - Number 1 spot x2
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 messy marv stan said
cox "random outages" happened more and more

i never got a legit explanation for:

the outages

the phony 1.25 tb data cap

or the never ending price hikes






the 4g lte home internet gateway was easy to set up and configure




i forgot to get a cox paranomic wifi modem gateway

it's cox.. you know my struggle! cox has old & congested nodes at the end of your street they don't want to spend the money to fix the company been garbo but due to their bs tactics they have areas on lock like my apartment complex...

Since hurricane Ida last year my internet has been horrible i went from playing games all day with no issues to non-stop disconnects, high latency and it's worse at night or when it's cold all cox does about it is reboot modems, send out dusty techs and try to get me to upgrade my speeds.

What did I do since cox is the only provider in my area and I can't play games?
I stopped playing games
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